Android is preferably the most used smartphone operating system. Perhaps because of its interface and the advanced features it supports. But in spite of having so many superior features, Android also brings some complex technical issues which require specific troubleshooting options. One of the similar issue is the “Unfortunately the process com.android.phone has stopped” or “unfortunately dialer has stopped working“, which might occur due to several reasons. Today, in this post, we will discuss about this problem and how to troubleshoot it in the simplest ways.
Fix com.android.phone has stopped
Fix com.android.phone has stopped
Method 1
Reset the Phone App on your Android device. To do
this, open the Settings. From the settings interface
locate "Application Manager" and tap on it. In the Application
Manager, switch/swipe to the tab "All" and then search for
"Phone". Tap on it to open the app information. Remember, com.android.phone
apk is "Phone" or some variant of the word in the apps
section. Now from here, do the following:
- Tap
Force stop
- Now,
Clear data
- And
the, Clear cache
Now, restart your Android smartphone. The error "Unfortunately
the process com.android.phone has stopped" is gone. If not, then
repeat the above steps but, this time instead of com.android.phone apk,
do it for the SIM Toolkit app.
Method 2
Reset the SIM Toolkit App on your Android device. To
do this, open the Settings. From the settings interface
locate "Application Manager" and tap on it. In the Application
Manager, switch/swipe to the tab "All" and then search for "SIM
Toolkit". Tap on it to open the app information. Now from here, do the
following:
- Tap
Force stop
- Now,
Clear data
- And
the, Clear cache
Now, restart your Android smartphone. The error "Unfortunately
the process com.android.phone has stopped" should now resolve itself.
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